Privacy Policy

We may update these Terms at any time. Continued use of services after updates constitutes acceptance of the revised Terms.

Effective Date: March 2nd, 2026

PeakScales respects your privacy. This Privacy Policy explains how we collect, use, and protect information.

1. Information We Collect

We may collect:

Name

Email address

Phone number

Business information

Billing details

Website analytics data

Call recordings (for AI receptionist services)

IP address and device information

2. How We Use Information

We use collected information to:

Provide AI receptionist services

Build and manage websites

Perform SEO services

Schedule appointments

Process payments

Improve system performance

Communicate with clients

Comply with legal requirements

3. Call Recording Disclosure

If using our AI receptionist services:

Calls may be recorded for quality assurance, training, and automation purposes.

Clients are responsible for complying with applicable call recording laws in their jurisdiction.

4. Information Sharing

We do not sell personal data.

We may share information with:

Payment processors

Hosting providers

Cloud service providers

Analytics platforms

Legal authorities if required by law

All third-party partners are expected to maintain appropriate security measures.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have rights to:

Request access to your data

Request corrections

Request deletion

Withdraw consent

To make a request, contact: [[email protected]]

8. Cookies & Analytics

We may use cookies and analytics tools to improve website functionality and marketing performance.

You may disable cookies through your browser settings.

9. Children’s Privacy

Our services are intended for businesses and individuals over 18. We do not knowingly collect information from children under 13.

10. Changes to Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

11. Contact Information

PeakScales
Email: [[email protected]]
Website: [www.peakscales.org]